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 Siebel® applications are designed to effectively manage your customer information, helping you drive revenue growth and build customer loyalty. Your business relies on the integrated customer care capabilities that these applications deliver. But increasing regulatory burdens and rapid data growth can quickly strain your system, pushing maintenance windows to their limit and increasing expenses. Without a way to segregate current transactions from obsolete details, you risk missing service level targets - and alienating key clients.
IBM® Optim™ brings the power of enterprise
data management to your Siebel applications. With Optim, you
gain ongoing control of your mission-critical application
data. You define policies to segregate inactive data from
current activity, and remove it to a secure archive. Optim
streamlines your Siebel databases so you can quickly respond
to queries and requests, enhancing the level of satisfaction
you bring to your customers. From defining data retention
policies to accelerating upgrade projects, you align data
management with your business objectives for the optimal
Siebel ownership experience. Seamless
integration with Siebel applications ensures that your data
is always accessible through a consistent and familiar
interface, putting the right information in the right hands
at the right time. And with Optim, you can implement
cost-effective tiered storage strategies, to manage and
protect your Siebel data throughout the information
lifecycle. You control costs, mitigate risks and optimize
performance.
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